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At Aliyas Real Estate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our website and services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information from users:
1.1. Personal Information
- Name
- Contact details (email address, phone number, mailing address)
- Identification documents (such as passport or Emirates ID for property transactions)
- Payment information, where applicable (for transactions and services)
1.2. Non-Personal Information
- IP address
- Browser type and version
- Pages visited on our website
- Duration of visits and the times of access
2. How We Collect Information
We collect your information through the following means:
- Direct Interactions: Information you provide when filling out forms on our website, signing contracts, or contacting us via email or phone.
- Website Usage Data: We collect data automatically when you interact with our website, including your IP address, browser type, and browsing patterns through the use of cookies and other tracking technologies.
3. How We Use Your Information
The personal and non-personal information we collect is used for the following purposes:
3.1. Providing Services
We use your personal information to provide real estate services, including processing transactions, managing property listings, and responding to inquiries.
3.2. Communication
We may use your contact information to send updates, notifications, or marketing communications about new properties or services that may interest you. You can opt-out of these communications at any time.
3.3. Improving User Experience
Your non-personal information helps us analyze trends, understand user behavior, and improve the functionality and performance of our website.
3.4. Legal Compliance
We may use your data to comply with legal obligations, including record-keeping, reporting to government authorities, and responding to court orders or legal requests.
4. Sharing and Disclosure of Information
We take your privacy seriously and will not sell, rent, or trade your personal information to third parties. However, in the following circumstances, we may share your information:
4.1. With Service Providers
We may share your personal data with trusted third-party service providers who assist us in delivering services (e.g., payment processors, IT service providers). These parties are required to maintain confidentiality and use your data only for the purposes for which it was shared.
4.2. For Legal Purposes
We may disclose your personal information if required by law, such as in response to a court order or to protect our rights and safety, or to comply with regulatory requirements.
4.3. Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity as part of the business transfer.
5. Data Security
We are committed to protecting your personal information. We employ a variety of security measures, including encryption, firewalls, and secure access protocols, to ensure that your data is protected from unauthorized access, alteration, or disclosure.
5.1. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal and regulatory compliance.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. A cookie is a small text file that is stored on your device when you visit our website. The following types of cookies may be used:
- Essential Cookies: Required for the basic functioning of the website.
- Analytical Cookies: Help us track and analyze website traffic and user behavior.
- Marketing Cookies: Used to deliver personalized content and advertisements based on your browsing history.
You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.
7. Your Rights
You have the following rights regarding your personal information:
7.1. Access to Your Data
You can request a copy of the personal information we hold about you at any time.
7.2. Correction of Information
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.
7.3. Deletion of Data
You can request that we delete your personal information, subject to legal or regulatory requirements that may require us to retain certain data.
7.4. Opt-Out of Marketing Communications
You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in the emails we send or by contacting us directly.
8. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites you visit.
9. Children’s Privacy
Aliyas Real Estate does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor without parental consent, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Aliyas Real Estate
Phone: +971 4 611 3100
Email: info@aliyasrealestate.ae
Office Address: Office 218, Block B, Busines Village, DUBAI
